To ensure you get the right product and avoid problems, ask:
- Specifications: What is the density, compressive strength, and LTTR R-value? Can you provide the official test reports?
- Certifications: Do you have CE, UL, FM, or other relevant certifications for my market and application? Can I see the certificates?
- Fire Performance: What is the specific fire classification (e.g., Class B1, ASTM E84) for this product?
- Blowing Agent: What is the type of blowing agent used, and what is its Global Warming Potential (GWP)?
- Customization: What are the standard and available custom sizes, thicknesses, and edge types? What is the lead time?
- Packaging & Shipping: How are the products packaged and protected for ocean/land transport? What are the minimum order quantities (MOQ)?
- Technical Support: Can you provide detail drawings or installation guidelines for my specific application?
- Samples: Can you provide free physical samples for evaluation before placing a bulk order?

